THE MARKETING MISFITS NEWSLETTER

Issue #010 | May 13th, 2026

COMEBACK & HUSTLE STORIES

ONE QUESTION. NO GOOGLING.

Makenna Riley made her first $25,000 in a single night at age 14. What was the price of the product she sold, how many people were in the audience, and what was her close rate?

Answer at bottom of email

HOT OFF THE PRESS! [ YESTERDAY ]

Most Amazon sellers think dabbling in Shopify means just uploading their listings to a new platform. Kurt Elster, host of the Unofficial Shopify Podcast and one of the most respected Shopify strategists in e-commerce joins Norm Farrar and Kevin King to expose exactly why that thinking is killing brands before they even get started.

Kurt breaks down the real difference between demand capture (Amazon) and demand creation (Shopify), why free shipping is way less powerful than you think, and what the most successful 7 and 8-figure Shopify brands are doing that everyone else is ignoring.

Plus, we get into AI-powered product discovery, identity resolution tools, TikTok Shop, and the brand-new Universal Commerce Protocol that's changing how ChatGPT finds and recommends products.

This edition is made possible by:


MISFIT STORY of the WEEK
She Lost Everything - Then Built a Fitness Empire

In 2008, the financial markets collapsed. For Ingrid Macher and her husband Jeff, it wasn't abstract. They went from comfortable to zero. Rich to "poor like zero," as she put it on the show.

Then the second blow: seven months pregnant, Ingrid had a near-death asthma attack. She nearly didn't survive. Her husband nearly lost his wife and his unborn child in the same moment.

On January 1st (the most clichéd day imaginable for a resolution), Ingrid made a decision that wasn't a resolution. She stopped fighting her circumstances and committed entirely to the only thing she could control: her health.

Fifty pounds. Ninety days. She built her own system: detox, diet, exercise, sleep, water, cooking at home. She implemented it with the precision of someone who had nothing left to lose. It worked. Fourteen years later, she regained the weight.

I had the authentic experience. I had the platform (Facebook). And I had a husband with a background in digital marketing who understood the mechanics of building an audience.

But here's the marketing story Kevin and Norm wanted to understand: how did a personal health transformation become a multi-million dollar wellness empire reaching millions worldwide?

Ingrid's answer was disarmingly simple. She had a massive, underserved market right in front of her: the Spanish-speaking community in the United States. Millions of people consuming health and wellness content who weren't being spoken to in their language, in their cultural context, by someone who looked and sounded like them.

Where others built a health brand, she built a mirror. She held up a transformation story and said: "This was me. This can be you." And the underserved audience she'd identified responded the way underserved audiences always do: with overwhelming gratitude.


THE CHALKBOARD

Hustle, Comeback, and Marketing Authentic Transformation

This week pairs Ingrid Macher's story of rebuilding from near-zero with Makenna Riley's story of making her first million before she could legally vote. Both are outsider stories. Neither fits the standard founder archetype. Both offer a blueprint that most polished marketing courses will never teach.

The common thread: the best marketing isn't manufactured. It's mined from the most honest version of who you are and what you've actually done.

Marketer's Notepad:

  1. The underserved market insight. Ingrid's most powerful business move: recognizing that the Spanish-speaking wellness market was enormous, hungry for content, and almost completely ignored by mainstream health brands. Underserved equals opportunity. Find the audience everyone else is writing off.

  2. 1,000 raving fans beats 1,000,000 passive followers. Ingrid's revenue doesn't come from raw follower count. It comes from a deeply loyal community that trusts her completely because she lived through what she teaches.

    Apply the Kevin Kelly principle: 1,000 true fans who will buy everything you create is a better foundation than 500,000 passive scrollers.

  3. Boost organic winners. Ingrid's paid ads strategy: don't start with paid traffic. Start with organic content. When a piece performs exceptionally, put budget behind it. You're amplifying proven resonance, not funding untested creative. Ingrid spent $200K on Facebook ads, but most of that went behind content that had already demonstrated organic traction.

  4. Makenna's $25K first night. Age 12, Makenna Riley crashed a $10,000 marketing conference as someone's guest by offering to implement everything she learned into that person's business for free.

    She absorbed everything. By the time she launched her first webinar at 14 (25 attendees, $1,000 pitch training product) she closed $25,000 in one night. 100% close rate. The beginner's mind is often more effective than the expert's resistance.

  5. Websites don't convert. Funnels do. Makenna's direct lesson from her early days: she built websites for clients before she understood that no one converts from a homepage.

    A specific path for a specific person with a specific offer converts. The shift from website thinking to funnel thinking is one of the most important mindset changes in performance marketing.

  6. $20/day in Facebook ads at age 12. Makenna's first drop-shipping business: phone camera lenses. Twenty dollars per day in Facebook ads. $10,000 in the first month. The mechanics of Facebook advertising work regardless of age, background, or formal training. The fundamentals are the fundamentals.

  7. Low-ticket beats free. Makenna's counterintuitive finding: a $7 offer converts buyers more effectively than a free lead magnet for subsequent upsells. The person who paid $7 has demonstrated they have a credit

    card and a willingness to spend it. The person who took the freebie has not.

  8. Your transformation IS your marketing. Ingrid and Makenna both built businesses on authentic transformation narratives, not manufactured ones. Ingrid's 50 pounds. Makenna's $1M before 18. The story is the magnet. The product is the next logical step for someone who believes the story.

Watch These Misfits Episodes to Dive Deeper:


MARKETING TRENDS & FACTS

MISFIT MARKETING STRATEGY


EMAIL MARKETING

Entities (the people, places, organizations, products, and concepts that Google's Knowledge Graph recognizes) are the semantic building blocks of AI understanding.

When AI systems encounter your brand name, they look up their entity definitions to understand what you are, what topics you're associated with, and how credible you are in those areas.

To optimize your entity: ensure your Organization schema is complete with a sameAs array linking to your Wikipedia page (if applicable), Wikidata entry, LinkedIn company page, Crunchbase profile, and other authoritative directories. Build or claim your Google Knowledge Panel. Maintain NAP (name, address, phone) consistency across all online directories. Inconsistency weakens entity recognition.

Strong entity recognition helps AI engines recommend you more accurately and confidently for relevant queries.

For help with email marketing for your brand, contact dragon.fish


"I didn't have a plan.
I decided that failure was not an option.
And when failure isn't an option,
your brain starts finding a way."

— Ingrid Macher, Fitness Entrepreneur & Wellness Influencer


THE ONE-MINUTE CASE STUDY

The Brand: BrewDog, Scottish craft beer brand founded 2007 by James Watt and Martin Dickie.

The Strategy: "Equity for Punks," a crowdfunding campaign that gave customers actual equity in the company in exchange for investment. Not just a marketing campaign. An actual ownership model. Customers became shareholders became evangelists became the marketing department. BrewDog made its buyers into co-owners, which turned product promotion into financial self-interest.

The Result: Multiple rounds of Equity for Punks raised over £100 million from more than 200,000 shareholders in 55 countries. BrewDog grew from a van-based startup to a global brand with bars in over 60 countries, largely funded by the community it created.

The Lesson: Makenna and Ingrid both built communities through transformation stories. BrewDog built community through ownership. Different mechanism, same principle: when your customers have a stake (financial, emotional, or identity-based) in your success, they become your most effective marketing force.


FROM NORM & KEVIN’S HUMIDOR

During Prohibition, whiskey was one of the only spirits you could legally obtain in the United States. The Volstead Act included a specific exemption allowing physicians to prescribe whiskey for "medicinal purposes." Doctors could prescribe one pint every ten days per patient.

The demand for prescriptions was enormous. Walgreens, which had about 20 stores when Prohibition began in 1920, grew to over 500 stores by the time Prohibition ended in 1933.

They functioned as licensed whiskey dispensaries with a pharmacy attached. The "medicinal whiskey" exception was one of the most creatively exploited legal loopholes in American commercial history, and it built one of the country's largest retail pharmacy chains in the process.

The next Collective Minds Society Cigar & Whisky trip is Feb 18-22, 2027


THE MISFITS AI MARKETING TIP
How to Turn Customer Reviews into Ad Copy with AI

Customer reviews are the most underused copy asset in most businesses. They contain the exact language your buyers use to describe their problem and your solution. AI can extract, organize, and repurpose that language into high-converting ads in minutes.

  • Export your last 100 customer reviews from Amazon, Shopify, Google, or Trustpilot into a document. Include star rating and date.

  • Paste all reviews into Claude or ChatGPT and ask: "What are the five most common emotional benefits customers describe? What problem did they have before buying? What specific outcome do they repeatedly mention?"

  • Ask the AI to identify the exact phrases customers use to describe your product that you've never used in your own ad copy. These are your high-converting "voice of customer" phrases.

  • Request five Facebook or Instagram ad headlines written using the most common customer language. No marketing jargon. Use the buyer's exact words.

  • Ask the AI to write three different ad angles: transformation story (before and after), social proof stacking (multiple review highlights), and objection handling (using negative reviews to show improvements).

Sample Prompt:

"Here are 50 customer reviews for my product. Extract the top five emotional outcomes customers describe. Then write three ad headlines, one Instagram caption, and one email subject line using only the exact language my customers use, not marketing language."

Your customers have already written your best ads. AI just needs to find them and format them.


MARKETING LISTS


THE FAQ (HOW’D YOU DO?)

Q: What is Ingrid Macher's "boost organic winners" strategy?

Ingrid's approach to paid social media is to start entirely with organic content, then identify posts that demonstrate exceptional organic engagement, and only then put paid budget behind them.

She spent $200,000 on Facebook ads, but most of it went behind content that had already proven its resonance organically. This dramatically reduces wasted ad spend compared to testing cold creative with paid traffic from the start.

Q: Why did Makenna Riley charge $7 instead of giving away a free lead magnet

Makenna found that a $7 offer converted into paid customers at a higher rate for subsequent upsells than free lead magnets did. The person who pays $7 has demonstrated they have a payment method and a willingness to spend it.

The person who downloaded a free resource has only demonstrated curiosity. The small transaction creates a fundamental behavioral and psychological shift in the relationship.

Q: What makes underserved markets so valuable for comeback brands?

Ingrid Macher's Spanish-speaking wellness audience was enormous, actively searching for content, and almost entirely ignored by mainstream health brands. Underserved audiences tend to be more loyal because they have fewer alternatives.

They also have lower customer acquisition costs because there is less competition for their attention. Finding an audience that everyone else is writing off is often the fastest path to building a genuinely loyal community.

Q: How do you use scarcity and urgency ethically in marketing?

The core rule is that scarcity and urgency must be real. Real scarcity examples: limited production runs tied to actual manufacturing constraints, event registrations tied to genuine venue capacity, or offers tied to actual deadline-driven business decisions.

Fake urgency includes countdown timers that reset, "only 3 left" on unlimited digital products, and "sale ends tonight" promotions that repeat every week. Buyers catch fake scarcity quickly, and the trust damage is expensive to repair.


THE ANSWER YOU’RE LOOKING FOR

25 attendees, $1,000 product, 100% close rate.

Makenna Riley described this night in her Marketing Misfits episode: her very first webinar, at age 14, closed every single person in the room on a $1,000 offer about pitch training, generating $25,000 in a single evening.

She credited the result to full presence and genuine belief in what she was teaching. The beginner's confidence, uncomplicated by the overthinking that comes with experience, is often the most powerful closing tool.

Hope you enjoyed this week’s issue. We’ll see you next week!

Norm and Kevin


P.S.
Don’t forget to checkout the podcast too!
If you’d like to be a guest, or make a guest recommendation, please let us know!

P.S.S.
If you are looking to ramp up your email or AEO game, talk to us at DragonFish

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